567db sets out its legal terms so you know exactly where you stand — what this policy covers, how your account data is handled, and which routes are open when you have a question. Access to this platform depends on your local law and eligible regions.
Account Policy
User Rights
Rocket & Upay
Support Routes
POLICY POSTURE
How Our Legal Framework Works
Our legal terms govern the relationship between you and 567db from the moment you open an account. They cover how we collect and store information, how transactions through Rocket and Upay are recorded, and what happens when a dispute needs to be raised. These terms apply to all activity conducted through the platform — including deposits, withdrawals, game sessions, and support interactions. Because access to online gaming platforms depends on the laws of your country and eligible regions, we ask that you confirm your eligibility before using the service. We do not make legal determinations on your behalf. If local law in your jurisdiction restricts or prohibits access to platforms of this kind, those restrictions apply to you regardless of what this page says. Where Bangladesh-specific payment rails such as Rocket and Upay are used, the transaction records held in your account wallet reflect the amounts processed through those channels. These records are available to you inside your signed-in account area. Any question about a specific transaction should be directed to our support team using the contact routes listed on this page. We update these terms when our practices change, and the version shown here is the one currently in effect.
Rocket Payments
Upay Transactions
Account Wallet Records
Bangladesh Eligibility
Policy Version Control
WHAT THIS COVERS
Scope of This Policy
Understanding what falls inside and outside this policy helps you know where to direct a question and what protections apply to your account.
Account Access
This policy covers how your account is created, verified, and maintained on 567db. It includes login credentials, session activity, and the account wallet where Rocket and Upay transactions are recorded. Account access rules apply from registration onward.
Transactions
Deposits and withdrawals processed through supported payment rails — including Rocket and Upay — fall within this policy. Transaction records are held in your account and can be reviewed in the signed-in area. Disputes about specific amounts should be raised through our support routes.
Site Content
Game content supplied by studios available in the lobby, promotional notices, and published terms pages are covered by this policy in terms of accuracy and updates. We do not make guarantees about third-party content linked from this site.
Third-Party Services
Payment processors, mobile wallet providers, and any external service you connect to your account operate under their own terms. This policy does not extend to those providers. Check their published terms separately for how they handle your data and transactions.
YOUR ACCOUNT RIGHTS
What You Can Do Under This Policy
You have practical options available to you at any point while your account is active. Inside your signed-in account area, you can review your transaction history — including Rocket and Upay deposits and withdrawals — and check the details recorded against your profile. If any information looks incorrect, you can raise a correction request directly through the support routes listed on this page. If you want to understand how your data is used, you can submit a written request to our support team and we will respond with the relevant details. You are also entitled to ask that your account be reviewed if you believe a policy has been applied incorrectly. We handle these requests through the same contact channels and aim to respond with a clear explanation of the outcome. Your rights under this policy sit alongside any rights you hold under applicable local law.
Review Your Records
Open the account area after signing in to see your full transaction history, wallet balance, and session records. Rocket and Upay transactions are listed with dates and amounts as processed.
Correct Account Details
If your registered details are out of date or contain an error, contact support with the correct information. We will update the record after verifying your identity through the steps shown in your account.
Raise a Policy Question
Submit a question about how a specific term applies to your account through live chat or the contact form. Include your account reference so the team can pull the relevant records quickly.
Request a Data Summary
You can ask for a summary of the personal data we hold against your account. Send the request through the support contact route and we will respond with the details we are permitted to share under applicable law.
CONTACT ROUTES
How to Reach Us on Policy Matters
If you have a question about these terms or need to raise a policy concern, use the routes below. We do not publish operating hours or response-time commitments we cannot verify, but each channel is monitored and your message will reach the team.
Live Chat
Open the chat window from any page while signed in to reach the support team directly. Use this route for urgent account or transaction questions related to this policy.
Contact Form
Submit a written policy question or correction request through the contact form in your account area. Include your account reference and a clear description of the issue.
Email Support
For formal policy requests — including data summaries or dispute escalations — send a message through the email address published in the contact section of your account.
DATA AND SECURITY
How We Handle Your Information
We take a straightforward approach to data handling: collect what is needed to run your account, keep it secure, and make it accessible to you through the signed-in area.
Data Retention
We keep account records — including transaction history for Rocket and Upay payments — for as long as your account is active and for a period afterward as required by applicable law. You can request details of the retention period through our support contact route.
Cookies and Tracking
We use cookies to keep your session active and to understand how the platform is used. You can review and adjust cookie preferences through the settings shown in your browser. Disabling certain cookies may affect how the account area functions.
Account Security
Your account is protected by the login credentials you set at registration. If you believe your account has been accessed without your permission, contact support immediately using the live chat route and follow the verification steps shown in your account.
Policy Changes
When we update these terms, the revised version is published here with the effective date. Continued use of the platform after an update means you have accepted the revised terms. If you have a question about a specific change, contact us through the support routes on this page.
POLICY QUESTIONS
Common Questions About Our Legal Terms
Answers to the questions we hear most often about how this policy works and what it means for your account.
Does this policy apply to me if I am in Bangladesh?
Access to 567db depends on your local law and eligible regions. If online gaming platforms are permitted where you are, this policy applies to your account in full. We do not make legal determinations on your behalf — confirm your eligibility before using the service.
How do I see my Rocket or Upay transaction records?
Sign in to your account and open the transaction history section. Every deposit and withdrawal processed through Rocket or Upay is listed there with the date, amount, and status as recorded at the time of processing.
What should I do if a transaction record looks wrong?
Contact support through live chat or the contact form and include your account reference along with the transaction date and amount in question. The team will pull the relevant record and respond with an explanation or correction.
Can I ask for a copy of the data you hold on my account?
Yes. Send a data summary request through the email support route published in your account's contact section. We will respond with the personal data we are permitted to share under applicable law and the retention details that apply to your account.
How will I know if the legal terms have changed?
The current version of these terms is always published on this page. When we make a material change, the updated version replaces the previous one here. Continuing to use the platform after a change is posted means you accept the revised terms.
Who do I contact if I want to raise a formal policy dispute?
Use the email support route in your account's contact section for formal disputes or escalations. Include your account reference, a clear description of the issue, and any relevant transaction details. The team handles these separately from general support queries.